Airtel Retailer Tribe 2.38.1

Airtel Tribe is a comprehensive solution that empowers retailers to effectively handle customer service inquiries and manage their Airtel accounts. The Retailer Tribe App offers a range of functionalities, including new customer registration, editing existing registrations, SIM swaps, mobile number portability (MNP), airtime and bundle purchases, AM cash in/out services, bill payments, as well as EVD/AM transfers for other retailers.

Moreover, the app provides retailers with tools to oversee their Airtel accounts, such as viewing and editing profiles, managing stock requests, accessing sales hierarchy information, resetting AM/EVD pins, unlocking accounts, obtaining agent loans, and performing banking services—all within the app. Retailers can easily track their transaction history, monitor commissions earned, and evaluate their performance regarding Airtel services. The application facilitates self-service options and service requests for interactions with Airtel. Additionally, it supports the dissemination of essential information, including training materials, surveys, and digital notices tailored for retailers.

Available in both English and French to accommodate Airtel's operations across Africa, the Airtel Tribe app stands out for its simplicity and its pivotal role in enhancing business productivity for retailers.